I'm Luciana and I've been working on a million ideas since 1988 but investing 80% of my time on People Development since I realized that reaching my and others potential is key for a beautiful living. Projects I've been working on since ever and currently: diversity & inclusion, people development, developing strategic human resources initiatives, employee engagement, internal communication, people performance, continuous improvement projects, volunteering projects, customer service design, and some other cool stuff along the way.