Rohit Ramaswamy is a clinical associate professor in the public health leadership program at the Gillings School of Global Public Health, University of North Carolina Chapel Hill. Dr. Ramaswamy's area of expertise is in enhancing the operational excellence of organizations, especially around the tools and methods of process management, Lean Six Sigma, quality systems, organizational change, knowledge management, and qualitative and quantitative analysis to improve the quality of organizational processes and programs. Dr. Ramaswamy is also a consultant to corporations and non-profits, working in the areas of innovative program design, continuous quality improvement and knowledge management. Over the past 15 years, Dr. Ramaswamy has helped companies and NGOs design, improve, measure, monitor and evaluate processes to improve outcomes and to increase efficiencies. His clients have included non-profits such as the Educational Testing Service, ACT, CARE USA, UNDP and VA Hospitals as well as corporations such as Blue Cross Blue Shield, General Electric, AT&T, Coca-Cola, Merrill Lynch, PriceWaterhouse-Coopers and Goldman Sachs. He holds a bachelor's degree in Mechanical Engineering from the Indian Institute of Technology, M.S. and PhD degrees in Civil Engineering from the Massachusetts Institute of Technology, a MPH degree from the Gillings School of Global Public Health and a Graduate Diploma in biostatistics from the University of Sydney.