Eric Gordon is a professor of civic media and the director of the Engagement Lab at Emerson College in Boston, Massachusetts, USA. His research focuses on the transformation of public life and governance in digital culture. He has served as an expert advisor for local and national governments, as well as NGOs around the world, designing responsive processes that encourage play, delight, and deliberation. He is the author of two books about media and cities and, most recently, is the editor of Civic Media: Technology, Design, Practice (MIT Press, 2016). His book Meaningful Inefficiencies: How Civic Innovation is Challenging Narratives of Disruption is forthcoming from Oxford University Press. A new edited volume entitled Ludics: Play from Antiquity to Present is forthcoming from Palgrave.