Seb Chan is the chief experience officer (CXO) at the Australian Centre for the Moving Image where he will be responsible for a holistic, multi-channel, design strategy for the institution. Until August 2015, he was director of Digital & Emerging Media, at Cooper Hewitt Smithsonian Design Museum in New York. There he was responsible for the museum's recent digital renewal and its transformation into an interactive, playful new museum reopened after a 3 year rebuilding and reimagining. He was previously based at the Powerhouse Museum in Sydney, Australia, where he was known for his expertise in open access, mass networked collaboration, digital strategy, cultural sector metrics, and cultivating innovation in the cultural sector. He has also worked widely across Europe, Asia and North America as a cultural heritage consultant and currently serves on several non-profit boards. He blogs at www.freshandnew.org . Mr. Chan is a Fellow of Session 498, Young Cultural Leaders Forum (2012).