Susan Mende is a senior program officer at the Robert Wood Johnson Foundation (RWJF) where she helps to manage initiatives related to health care system transformation and transparency; avoiding overuse; consumer engagement; better care for people with complex populations, trauma informed care and global learning. Susan was formerly the chief operating officer for Tsao Foundation, Singapore where she focused on community based care of older people, professional and caregiver training and regional and international aging issues for WHO and the UN. While living in Australia, she consulted with national and international organizations on successful aging and inclusion of older people.