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In the Spotlight: How Can the Public Sector Excel Under Changing Dynamics?

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In the Spotlight: How Can the Public Sector Excel Under Changing Dynamics?
Public Sector Strategy Round Table to challenge governments to excel under changing dynamics
Public Sector Strategy Round Table to challenge governments to excel under changing dynamics
Public Sector Strategy Round Table - Mechanisms for Change
Public Sector Strategy Round Table - Mechanisms for Change
Public Sector Strategy Round Table - Horizon-Scanning
Public Sector Strategy Round Table - Horizon-Scanning
Julian McCrae - Strategy units require people who can look at problems from new dimensions
Julian McCrae - Strategy units require people who can look at problems from new dimensions
Liis Kasemets - So many countries are searching for solutions for quite similar problems
Liis Kasemets - So many countries are searching for solutions for quite similar problems
Paula Acosta - The “tremendous challenge” of implementing peace, fighting fires and thinking long-term
Paula Acosta - The “tremendous challenge” of implementing peace, fighting fires and thinking long-term
Lisa Witter - The more we humanize governments, the better we will be at supporting them
Lisa Witter - The more we humanize governments, the better we will be at supporting them
Mona Hammami - We hope to establish a Public Sector Network
Mona Hammami - We hope to establish a Public Sector Network
Nitika Agarwal - Public sector challenges are a web of interconnected issues
Nitika Agarwal - Public sector challenges are a web of interconnected issues
Wanja Michuki - Learning can be acquired by bringing different sets of actors together
Wanja Michuki - Learning can be acquired by bringing different sets of actors together
John Edge - Change will not occur in public sector services without everybody being involved
John Edge - Change will not occur in public sector services without everybody being involved
Lucy Fallon-Byrne - I'll go home with a different perspective
Lucy Fallon-Byrne - I'll go home with a different perspective
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NEW REPORT AVAILABLE

Urgency, Trust and Complexity - Key Concerns for Public Service

Report from the Public Sector Strategy Round Table addresses constraints and opportunities for the sector's future

Rapid global transformations place governments under intense pressure to perform to ever-higher expectations at a time of shrinking public budgets. Populations are aging, countries are urbanizing, and technology is transforming the future of work. Many citizens have lost trust in the ability of public officials to cope – let alone to excel – under these changing dynamics and constant media scrutiny.

How can governments transform their culture and operations to address such challenges and disruptions? What radical changes lie ahead for the design, delivery and funding of core public services? What is the role of government in helping to change mindsets and prepare citizens for the “new normal”?

It was these questions and more that a high-level group of politicians, civil servants, and private sector experts came together in Salzburg to answer at the sixth meeting of the Public Sector Strategy Round Table. The report from this session - In the Spotlight: How Can the Public Sector Excel Under Changing Dynamics? - is now available to read, download and share. 

The report addresses three key concerns raised by the participants:

Urgency

The dramatic pace of change and the growing number of disruptive influences are creating a situation wherein governments need to be prepared for challenges they do not yet understand or even know will exist. Three particular areas of unknowns with which governments are grappling are future-proofing societies for changes to jobs and skills; harnessing advances in technology to deliver public services more effectively; and increasing tax revenues from new forms of economic activity.

Trust

Levels of trust in government institutions and elected officials have dropped to unprecedented lows, restricting the public sector’s ability to innovate and take risks with new approaches. A shrinking tax base, combined with rising expectations from citizens and the need to balance demands for greater transparency with effective communication techniques are putting on a strain on states’ ability to uphold their end of the social contract.

Complexity

Finally, the public sector must employ a complex array of responses and strategies to cope with this environment, whether through adapting internal structures, undertaking large-scale efficiency reviews, establishing new external partnerships or experimenting with new policy intervention approaches. 

Interviews

The report also includes several interview features, offering participants' insights on private sector innovation and risk-taking in the public sector, e-governance in Estonia, peace-building priorities in Colombia, and the need to "humanize" governments. All these interviews and more can also all be read on the session page.

Looking ahead

The intensive two-day session concluded with an agreement to transform the Round Table into a more formalized Public Sector Strategy Network. The Abu Dhabi Crown Prince Court, Salzburg Global Seminar, apolitical, and other partners are now taking the next steps to develop the terms of reference for the Network. You can read more about the plans for this new Network in the report. 

Inquiries about how to become a member of this new Public Sector Strategy Network should be directed to Salzburg Global Program Director, Charles E. Ehrlich: cehrlich[at]SalzburgGlobal.org

Read the report online.

Download the Report as a PDF.

Order a print copy: press[at]SalzburgGlobal.org


Salzburg Global Seminar convened the sixth meeting of the Public Sector Strategy Round Table – “In the Spotlight: How Can the Public Sector Excel Under Changing Dynamics?” - in partnership with the Abu Dhabi Crown Prince Court and apolitical, and with the support of Chatham House. More information on the session can be found here.

 

09.10.2017 Category: IMAGINATION, JUSTICE, REPORTS, SALZBURG IN THE WORLD, SALZBURG UPDATES, SUSTAINABILITY
Salzburg Global Seminar